Project Management

Contractors can create projects to provide device installation, addition, commissioning services for end users (Guard Live app users). They can manage services as a project. Once completing the services, contractors can deliver devices to end users through project delivery, and then all permissions of contractors will be revoked. The flowchart of services provided by contractors to end users is as shown below.

Flowchart	Description
Contractor creates projects	The contractor creates different projects for different end users. See Create Project.
Contractor manages devices	The contractor installs and configures new devices or entrusted devices. See Device Configuration.
Contractor delivers projects	After completing the services, the contractor delivers the devices to end users in batches as a project. All permissions of the contractor will be revoked after the project delivery. See Device Delivery.
After-sales service	End users can entrust devices to the contractor for maintenance and troubleshooting when necessary.

Create Project

Contractors can create projects to add, commission, and maintain devices based on projects.

On the Projects tab, tap + or Quick Create to create a project.
Choose a way to create the project:

Add devices to a new project:
- Via Wi-Fi connection: Please refer to Auto Search on the LAN.
- By scanning QR code or entering SN: Please refer to Scan QR Code.
Skip adding devices and create an empty project: Tap Create Empty Project at the bottom of the screen, enter a custom project name, select an application scenario, and then tap Create.

The created projects are displayed on the main page. You can view the delivery status, number of devices, and online/offline status of each project. The default projects include all the undelivered projects and devices that are under maintenance.

Add Device

Add IPCs, NVRs, and switches to different projects for better management and maintenance.

For Wireless Connection

To add devices via a wireless connection, you can use methods such as automatically searching on the LAN and scanning the QR code.

Choose a way to add the device:

Note

Switches can only be added by scanning QR code.

Auto Search on the LAN: Search for and add devices in the current local area network (LAN) of the mobile phone.
Scan QR Code: Add a device by scanning the QR code on the device body or by manually entering the device's register code.
Import from Other Projects: Import a device from another project. The device will be deleted from the previous project after the import (unless the previous project is the default project).

Auto Search on the LAN

On the Projects screen, tap the name of the target project. The project details are displayed.
Choose a way to search for devices:

Tap Discover Device in the upper-right corner.
If no devices are added yet, tap Add Device in the center of the screen, and then select Add Device by Connecting to Wi-Fi.
Swipe up on the workspace, and then tap Auto Search under Add Device.

The app will automatically detect devices connected to the current Wi-Fi network and display them in a list. Select the device(s) to be added and then tap Add.
Enter the username and password in the pop-up window. The device status will be displayed as Added in the device list.

Scan QR Code

On the Projects screen, tap the name of the target project. The project details are displayed.
Choose a way to scan the QR code:

If no devices are added yet, tap Add Device in the center of the screen, and then select Scan QR Code/Enter Manually.
Swipe up on the workspace, and then tap Scan under Add Device.

Scan the QR code on the device body or a local image. To scan a local image, tap the album icon to open your local album, and then choose the image to scan.

Note

To enter the device register code manually, tap the icon in the lower left corner, enter the code, and then confirm.

Choose a networking mode for the device.

Note

Some Wi-Fi device models might skip networking mode selection and directly enter network configuration.

Cable connection: Check the device name and register code, and then tap the icon in the top right corner to complete adding the device.
Wi-Fi connection: Please first ensure the device is powered on and is positioned in a strong Wi-Fi coverage area. On your phone, enable Bluetooth, then follow the on-screen instructions to add the device.

Note

Bluetooth on your mobile phone is used to search and connect to devices, and can also connect your device to network.
The interface may vary with device model. Please refer to the actual interface.

4G connection: Check the device name and register code, and then tap the icon in the top right corner to save the settings.

Import from Other Projects

On the Projects screen, tap the name of the target project. The project details are displayed.
Swipe up on the workspace, and then tap Import from under Add Device.
Tap the project containing the device you want to import. The device list displays.
Select the device(s) to import.
Tap Import to complete adding the device. The device will be deleted from its previous project (except when the previous project is the default project).

For Wired Connection

Adding devices via a wired connection requires the device to be connected to the phone via a network cable.

Note

This function is only available on iOS. Android is not supported.
This function is only available to devices that support wired connection such as IPCs, NVRs, and switches.

Connect the mobile phone to the network interface adapter, and then use a network cable to connect the device with the adapter.
Go to Settings > Ethernet, set the mobile phone's IP address manually to the same network segment as the device. By the same network segment, it means only the last portion of the IP address is different.
On the Device screen, tap the name of the target project. The project details are displayed.
Tap the icon next to the search bar. The device adding screen is displayed.
Choose Auto Search on the LAN. The app will automatically search for devices connected to the mobile phone and display the discovered devices in the device list.
Select the device to add and tap Add. Enter the username and password in the pop-up window.
Tap OK. The device status will be displayed Added in the device list.

If the network cable is disconnected, the device status will be Offline. When reconnected, the device status will be automatically changed to Online without reconfiguration.

Device Delivery

Contractors deliver one or multiple devices to end users after completing the service.

Note

The app only supports delivering projects by device (not by channel). If the delivered device is an NVR, all channels under the NVR will be delivered.
Make sure the recipient has completed signup on the Guard Live app.

Batch Delivery

On the Projects tab, tap the name of the target project. The project details are displayed.
Swipe up on the workspace, and then tap Deliver under Projects.
Choose a delivery method: Transfer or Share.

Transfer:
1. Choose the devices you want to deliver in the project. Tap Transfer.
2. Enter the recipient's email address or mobile phone number. You can tap the icon to switch the input mode.
3. Tap Transfer.
Share:
1. Choose the devices you want to deliver in the project. Tap Share.
2. Set the validity period and select permission(s) to be shared. Tap Next.
3. Enter the recipient's email address or mobile phone number. You can tap the icon to switch the input mode.
4. Tap Share.

Deliver One by One

On the Projects screen, tap the name of the target project. The project details are displayed.
Tap the icon behind the name of the device to deliver, and then choose Deliver Device.
Follow operations in steps.

Other Operations

In addition to adding, delivering, and configuring devices, you can also:

Search for a project: On the Projects tab, enter keywords to search for a project.
Search for a device: On the project details page, tap Device > All Device(s), and then enter keywords to search for a device.
Edit a project: On the project details page, tap the icon in the top right corner, and then choose Edit Project to change the project name. Tap OK when you complete.
Delete a project: On the project details screen, tap the icon in the top right corner, choose Delete Project, and then confirm the delete. Deleting a project will also delete all the devices under the project.

Flowchart	Description
Contractor creates projects	The contractor creates different projects for different end users. See Create Project.
Contractor manages devices	The contractor installs and configures new devices or entrusted devices. See Device Configuration.
Contractor delivers projects	After completing the services, the contractor delivers the devices to end users in batches as a project. All permissions of the contractor will be revoked after the project delivery. See Device Delivery.
After-sales service	End users can entrust devices to the contractor for maintenance and troubleshooting when necessary.

Create Project

Contractors can create projects to add, commission, and maintain devices based on projects.

On the Projects tab, tap + or Quick Create to create a project.
Choose a way to create the project:

Add devices to a new project:
- Via Wi-Fi connection: Please refer to Auto Search on the LAN.
- By scanning QR code or entering SN: Please refer to Scan QR Code.
Skip adding devices and create an empty project: Tap Create Empty Project at the bottom of the screen, enter a custom project name, select an application scenario, and then tap Create.